Privacy notice
Last updated: 7 November 2026
Who we are
Top Tier Institute ("TTI", "we") runs trading education programmes and free introductory sessions at 15 Hamilton Rd, Singapore 209185. We handle personal data in line with Singapore's Personal Data Protection Act 2012 (PDPA).
What we collect
- When you register for a session: your name, email, mobile number and how you heard about us. Registration happens on Luma, our event platform, which handles that data under its own privacy policy.
- When you message us on WhatsApp or by email: your name, number or email address, and what you tell us.
- When you enrol: the details on the enrolment form and payment records. We don't routinely ask for NRIC or passport numbers.
- When you visit this website: only if you click Accept on the cookie notice, analytics and advertising cookies (Google Analytics and Meta Pixel) record which pages you view and which buttons you click. If you decline, these are not loaded.
Why we use it
- To manage your session registration and send reminders
- To answer your questions
- To administer enrolment, payments and your programme
- To understand which of our channels help people find us, so we can improve them
- To meet legal and record-keeping obligations
We don't sell your personal data. We use it only for the purposes above, or others we tell you about and you agree to.
Photos and testimonials
We only use your photo, name or words in public marketing if you give separate, specific consent. You can withdraw that consent at any time.
Who we share it with
Service providers who help us run TTI, such as Luma (event registration), WhatsApp, Google and Meta (website analytics, only with your consent) and our payment provider. Some of them store data outside Singapore; where that happens, we take steps to make sure it is protected to a standard comparable to the PDPA.
How long we keep it
Only as long as we need it for the purposes above or as the law requires, then we delete or anonymise it.
Your choices
- Ask what personal data we hold about you, or ask us to correct it
- Withdraw consent for marketing messages or photo use
- Change your cookie choice at any time using "Cookie settings" at the bottom of the home page
Contact us
Email [email protected] or WhatsApp 8837 5643. We'll acknowledge your request within 5 business days.